CRM for Travel Agencies

Empower your agency with a CRM that centralizes every client, automates reminders, and organizes your sales team to close more deals. No scattered data. No missed opportunities.

Centralize your agency’s sales management. Organize opportunities, clients, and follow-ups in a single system, keeping information always accessible to your team.

Take advantage of our CRM for tourism companies and transform your relationship with your customers

Travel agency CRM with centralized information

Know your clients immediately and in one place. What trips they purchased, which destinations they prefer, when their last communication was, and what quotes are pending. With that information at hand, every call or email is personalized from the first second.

Tourism CRM with automated tracking: never lose a prospect

The system alerts you when to make the next contact, which lead has gone days without a response, and which quote is about to expire. Your team acts at the right moment, without relying on memory or a manual tracking sheet.

Advanced opportunity and quote management

Control your agency’s sales funnel with our travel business CRM and improve your conversion rate. Coordinate your sales team to provide exceptional service. Monitor your sales staff’s performance.

CRM for tour operators within the same Toursys ecosystem

When you work with Toursys, the CRM and other modules share the same platform. No exporting data between external systems. No disconnected tools. Your entire sales and operations team works in the same environment.

Simple implementation and immediate results

Request your demo and we will configure the CRM with your agency's sales processes.
We import your current contacts and portfolios: without losing any historical data.
Live training included at no additional cost, in Spanish, English, or Portuguese.
Your team starts managing leads and follow-ups from the first day of use.

Everything you need to know about our travel agency CRM

Full website integration

Capture leads from your website and centralize them directly in the CRM.

Accessibility and easy management

Manage customers from the office, on sales visits, or from home.

Scalability for your agency

From independent agencies to large branch networks.

Guaranteed security

Advanced protection for your customers' information.

Request a demo and boost your agency's growth

Discover how to transform your commercial strategy with the CRM

Improve your customer experience, optimize your sales process, and increase your travel agency’s profitability with our specialized travel agency CRM.

Customer reviews

    
 
 
       Publicado en Capterra  
   
   Will A. 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Capterra. Best Tour Operator System I ever use Overall: $2 Pros: Agility, speed, control of details, Sales management, itinerary creation, integration, System in the Cloud, CRM Cons: Nothing by now, the system gave us exactly what we need
  
 
      Publicado en Capterra  
   
   lucrecia P. 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Capterra. Inovador, vanguardista, extremadamente eficiente Overall: Excelente. Pros: Todo, es un avance en el sistema de operadores, muy profesional, dinamico y eficiente. Facil de implementar, teniendo al equipo necesario se ajusta a la necesidad, una vez la informacion este al dia, es mas que eficiente. Cons: Tener que ingresar los paquetes, creo que es importante tener a una persona que lo haga, como gerente hay muchas ocupaciones.
  
 
      Publicado en Capterra  
   
   Daniela M. 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Capterra. Perfect tool for tourism businesses Overall: I am using only a small part of Toursys right now, but the more I learn about the software and its features, the more impressed I get. It connects institutional needs with effective solutions, all in one system, whether you need it for accounting, reservations, itineraries, follow up, payments or bookings. Pros: It makes it really easy to visualize and obtain information about tourist reservations, booked services, schedules, payments or due payments, as well as it facilitates communication processes with clients on other platforms, such as tripadvisor. For the Hotel operations it is a practical hands-on tool. Cons: If I use the application, I can't export an excel or word sheet as the summary of all reservations at a specific range. If I use Toursys and open it with Google, for some reason I can always filter the information I need via control tower and export as an excel or word sheet. Not a big deal, but it would be great if the app allowed this too.
  
 
      Publicado en Capterra  
   
   Alexandre M. 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Capterra. In line solution for tour operators and travel agencies Overall: As a tour operator I was looking for a solution to integrates all parts of the job and TourSys was a great surprise. The [SENSITIVE CONTENT HIDDEN] and all the team are providing a wonderful service and support. I recommend 100% for all travel market. Pros: A complete solution Five modules with other unbelievable solutions B2C module in a website Issues for MICE The account part The integration with WETU Cons: The pdf format of the quotations are a little simple. They are fixing it but now it’s really less than I need.
  
 
      Publicado en Capterra  
   
   Saray A. 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Capterra. TourSys Cloud the best application for quotations and reservations (Events) Overall: In general the product is very friendly and also very important that we use it in Spanish but our clients receive their quotes in English as it has an automatic translator that helps me in this work. Pros: I think that the ease of using the software greatly influences the technical and functional support, and very important that we can use in our cell phones as many of us do telework. Cons: Actually there is not much to criticize, I think I need a little documentation or manuals on the use of the product, but it makes up for it with the online help it has for each case and the videos
  
 
      Publicado en Capterra  
   
   Francisco C. 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Capterra. Easy to use and fast implementation Overall: I think this is a very powerful software because we have all modules integrated, quotatoins, reservations, operations and very important the accouting system and banking transactions Pros: Easy for using because we started in the morning and same day afternoon we were working creating quotes for our customers. Cons: Really I do not have any comments because the toursys cloud support are very nice and I can use the software using my mobile.
  
 
      Publicado en Capterra  
   
   Johana A. 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Capterra. Our first software !! Overall: All positive !! Pros: We spend alot of time looking a option that worked with our operation of adventure trips and we decided to try with this one first ... and it was worth it !! we start from cero because we dont used any kine of booking system before. Is easy to use, easy to lern and have a lot of posibilities to grown !! Any time to send a recommendation the team of TourSys answer is really fast with a solution Cons: The accounting module could have more development
  
 
      Publicado en Capterra  
   
   Vesalio R. 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Capterra. Armonía Tropical Travel Costa Rica Overall: Just perfect Pros: Value for money Extremely user friendly The time spared getting better results than before the purchase of TourSyS Cloud Cons: None so far. Haven't got any issues with it.
  
 
      Publicado en Capterra  
   
   Cindy U. 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Capterra. Toursys Cloud Overall: Its a great software, its so fast and easy to use everywhere Pros: User friendly interface User friendly interface Cons: A lot of details makes it use a little tired A lot of details makes it use a little tired
  
 
      Publicado en Capterra  
   
   Billy J. 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Capterra. The software we have bin needing Pros: The integration of availability of all the activities at the park Cons: At the moment, it all seems to be working great
  
 
  
  
 
 
      Verificado por: Trustindex  La insignia verificada de Trustindex es el símbolo universal de confianza. Solo las mejores empresas pueden obtener la insignia verificada si tienen una puntuación de revisión superior a 4.5, basada en las reseñas de clientes de los últimos 12 meses. Leer más

Frequently asked questions

Does the Toursys CRM for travel agencies connect with the booking module?

Yes. Unlike a generic CRM, the Toursys CRM for travel agencies is integrated with the booking, operations, billing, and accounting modules. When a prospect becomes a client, their data flows automatically to the rest of the system. There is no data re-entry or data silos between the sales area and the operations area.

Can I see my sales team's performance from the CRM for agencies?

Yes. From the CRM you can see each agent’s performance: open opportunities, follow-ups completed, and results per salesperson. You identify who needs support, which destinations have better conversion, and where the funnel drops off.

How long does it take to implement the CRM for travel agencies?

In most cases, the CRM is operational the same day. We import your current contacts, configure the sales processes according to your agency, and train your team live. No long installation periods. No external consultants with additional costs.

Does the Toursys travel CRM work if I already use other booking software?

Yes. The Toursys CRM can connect via API with other systems. However, its greatest power is when it is part of the complete Toursys ecosystem, where CRM, bookings, and operations coexist on the same platform without needing to export data between external tools. If you want to evaluate how it fits with your current operation, we will show you your specific case in the demo.