CRM for Travel Agencies - Optimize customer and sales management
Empower your travel agency with a specialized CRM that centralizes customer information, automates follow-ups and converts more leads into sales with tools designed specifically for the travel industry.
Transform your relationship with your customers and increase your sales.
Centralized and accessible information
Travel history, preferences and communications in one place.
Get to know your customers in depth to offer irresistible proposals with our CRM for travel agencies.
Automated sales cycle tracking
Never miss an opportunity with smart reminders and alerts.
Identify your best products, destinations and sales strategies
Advanced opportunity and budget management
Control the sales funnel and improve your conversion rate.
Coordinate your sales team for exceptional service.
Your reservations on a unified platform
Access tours and complementary services in seconds with our online booking platform for travel agencies. .
Easy implementation and immediate results
- Request a customized demo adapted to your business model.
- We configure the CRM according to your agency's sales processes.
- Complete training to maximize the return on your investment.
- Start optimizing your customer relationships and increase your sales.
Everything you need to know about our CRM
Full integration with your website
Capture leads and synchronize all information
Accessibility and easy management
Manage customers from the office, on sales calls or from home
Scalability of your agency
From independent agencies to large networks with multiple branches
Guaranteed safety
Advanced protection of your customers' information
Request a demo and boost your agency's growth
Discover how to transform your commercial strategy
Improve your customer experience, optimize your sales process and increase your travel agency’s profitability with our specialized CRM for travel agencies.
What our customers say
Will A.Trustindex verifies that the original source of the review is Capterra. Best Tour Operator System I ever use Overall: $2 Pros: Agility, speed, control of details, Sales management, itinerary creation, integration, System in the Cloud, CRM Cons: Nothing by now, the system gave us exactly what we need lucrecia P.Trustindex verifies that the original source of the review is Capterra. Inovador, vanguardista, extremadamente eficiente Overall: Excelente. Pros: Todo, es un avance en el sistema de operadores, muy profesional, dinamico y eficiente. Facil de implementar, teniendo al equipo necesario se ajusta a la necesidad, una vez la informacion este al dia, es mas que eficiente. Cons: Tener que ingresar los paquetes, creo que es importante tener a una persona que lo haga, como gerente hay muchas ocupaciones. Daniela M.Trustindex verifies that the original source of the review is Capterra. Perfect tool for tourism businesses Overall: I am using only a small part of Toursys right now, but the more I learn about the software and its features, the more impressed I get. It connects institutional needs with effective solutions, all in one system, whether you need it for accounting, reservations, itineraries, follow up, payments or bookings. Pros: It makes it really easy to visualize and obtain information about tourist reservations, booked services, schedules, payments or due payments, as well as it facilitates communication processes with clients on other platforms, such as tripadvisor. For the Hotel operations it is a practical hands-on tool. Cons: If I use the application, I can't export an excel or word sheet as the summary of all reservations at a specific range. If I use Toursys and open it with Google, for some reason I can always filter the information I need via control tower and export as an excel or word sheet. Not a big deal, but it would be great if the app allowed this too. Alexandre M.Trustindex verifies that the original source of the review is Capterra. In line solution for tour operators and travel agencies Overall: As a tour operator I was looking for a solution to integrates all parts of the job and TourSys was a great surprise. The [SENSITIVE CONTENT HIDDEN] and all the team are providing a wonderful service and support. I recommend 100% for all travel market. Pros: A complete solution Five modules with other unbelievable solutions B2C module in a website Issues for MICE The account part The integration with WETU Cons: The pdf format of the quotations are a little simple. They are fixing it but now it’s really less than I need. Saray A.Trustindex verifies that the original source of the review is Capterra. TourSys Cloud the best application for quotations and reservations (Events) Overall: In general the product is very friendly and also very important that we use it in Spanish but our clients receive their quotes in English as it has an automatic translator that helps me in this work. Pros: I think that the ease of using the software greatly influences the technical and functional support, and very important that we can use in our cell phones as many of us do telework. Cons: Actually there is not much to criticize, I think I need a little documentation or manuals on the use of the product, but it makes up for it with the online help it has for each case and the videos Francisco C.Trustindex verifies that the original source of the review is Capterra. Easy to use and fast implementation Overall: I think this is a very powerful software because we have all modules integrated, quotatoins, reservations, operations and very important the accouting system and banking transactions Pros: Easy for using because we started in the morning and same day afternoon we were working creating quotes for our customers. Cons: Really I do not have any comments because the toursys cloud support are very nice and I can use the software using my mobile. Johana A.Trustindex verifies that the original source of the review is Capterra. Our first software !! Overall: All positive !! Pros: We spend alot of time looking a option that worked with our operation of adventure trips and we decided to try with this one first ... and it was worth it !! we start from cero because we dont used any kine of booking system before. Is easy to use, easy to lern and have a lot of posibilities to grown !! Any time to send a recommendation the team of TourSys answer is really fast with a solution Cons: The accounting module could have more development Vesalio R.Trustindex verifies that the original source of the review is Capterra. Armonía Tropical Travel Costa Rica Overall: Just perfect Pros: Value for money Extremely user friendly The time spared getting better results than before the purchase of TourSyS Cloud Cons: None so far. Haven't got any issues with it. Cindy U.Trustindex verifies that the original source of the review is Capterra. Toursys Cloud Overall: Its a great software, its so fast and easy to use everywhere Pros: User friendly interface User friendly interface Cons: A lot of details makes it use a little tired A lot of details makes it use a little tired Billy J.Trustindex verifies that the original source of the review is Capterra. The software we have bin needing Pros: The integration of availability of all the activities at the park Cons: At the moment, it all seems to be working great
Frequently Asked Questions
How does CRM centralize customer information and what benefits does it offer?
CRM centralizes all customer information in one place, including travel history, personal preferences and previous communications. This centralization allows for in-depth knowledge of each customer to create irresistible and personalized proposals. By having all the information accessible, agents can provide a more personalized and effective service, improving the customer experience and increasing the chances of a sale.
How does automated sales cycle tracking work?
The system implements intelligent reminders and alerts to ensure that a sales opportunity is never missed. Automated follow-up allows you to identify the best products, destinations and sales strategies by analyzing buying behavior and patterns. This ensures that each prospect receives the right follow-up at the right time, optimizing conversion rates and maximizing business opportunities.
What features does advanced opportunity and budget management offer?
CRM allows you to control the entire sales funnel and improve conversion rates through advanced opportunity management. It facilitates the coordination of the sales team to provide exceptional customer service and allows all reservations to be managed from a unified platform. Users can quickly access complimentary tours and services, streamlining the process of creating proposals and closing sales.
What are the accessibility and scalability advantages of travel CRM?
The CRM offers total accessibility, allowing you to manage clients from the office, on business visits or from home. It is highly scalable, adapting from independent agencies to large networks with multiple branches. In addition, it includes full integration with websites to automatically capture leads and synchronize all information, along with advanced protection that ensures the security of customer information.